Effective Date: September 15, 2025
Last Updated: September 15, 2025
1. Scope of this Policy
This Privacy Policy applies to visitors, coaching clients, workshop participants, and users of online services.
2. Coaching Disclaimer
Coaching is not therapy, counseling, or medical treatment. It focuses on personal growth, leadership development, and well-being practices. Clients requiring psychological or medical support will be referred to licensed professionals.
3. Information We Collect
Personal information (name, email, phone, billing details), coaching-related notes, technical data (IP, browser), and optional feedback.
4. How We Use Your Information
To deliver services, manage payments and scheduling, send resources, and comply with legal obligations. We never sell your data.
5. Confidentiality
All coaching sessions are confidential except where required by law, to prevent harm, or in case of crime prevention.
6. Security & Storage
Client data is encrypted, securely stored, and only accessible by authorized personnel.
7. International Clients
Data may be transferred globally in compliance with GDPR, CCPA, and other standards.
8. Data Retention
Coaching records are retained up to 3 years; financial records are retained as per law.
9. Your Rights
You may request access, correction, deletion, or withdraw consent.
10. Cookies & Analytics
We use cookies for functionality and analytics. You can disable cookies in your browser.
11. Third-Party Providers
Trusted providers (payments, scheduling, emails) may access minimal data under confidentiality agreements.
12. Minors
Services are not directed to individuals under 18.
13. Updates
This policy may be updated; the latest version will be published on the website.
14. Contact
For privacy questions:
Shilpa Gangadharan Manari
Email: shilpa@authenticliving.in
Website: www.shilpamanari.com